FAQ Frequently Asked Questions
Frequently Asked Questions
Are your kueh lapis halal-certified?
Yes, our kueh lapis are halal. Kueh Lapis By Mom is muslim owned. My mom and I are Malay Muslims.
What is the size of your Kueh Lapis?
Mini Lapis is about 4.5 inches X 4.5 inches and weighs about 400g - 600g. Large Lapis is about 9 inches X 9 inches and weighs about 1.6kg - 2.4kg.
Kueh Lapis Storage Guide
Your kueh lapis can be kept up to 2 weeks in the fridge or 1 month in the freezer. (Just take it out to reach room temperature before serving.) However we do advice our customers to consume within 7 days upon receiving.
Basic Ingredients List
Eggs, Sugar, Flour, Butter, Vanilla Essence, Spices, Permitted Food Colouring.
Is there a minimum order?
No minimum order required! Plus, enjoy complimentary shipping—ideal for delightful gifts!
Can I amend my order?
Unfortunately, our e-commerce system is automated and we’re unable to amend your order as it may cause a delay/mix-up to our production and delivery process. We strongly advise our customers to check through all ordering details before making a payment and we seek your kind understanding and cooperation.
Can I order for multiple locations?
For multiple locations, please process individual transaction for each order. Multiple Delivery Locations not applicable for purchases that are on discounts.
Where can I self-collect?
We're sorry. We do not do self-collection at the moment. Only deliveries.
How long does delivery take?
We only deliver on Saturdays, any time between 12 noon - 4.30 pm.
What if I am not available during that timing?
You can opt for "Specific Timing Delivery" (Only Available on Sundays) at $17. You can email us your preferred time at email@example.com
How much does the delivery cost?
Get complimentary door-to-door delivery for orders over S$34 in a single receipt; otherwise, a flat rate of S$10 applies.
When is your cut-off time?
Our cut-off time is 07:30pm, Wednesdays. Orders received after the cut-off time will be processed for the next following Saturday.